Helpdesk

Pay Later from LatitudePay 11

• What is Pay Later from LatitudePay?
• How does Pay Later work?
• I'm a first time Pay Later user. Any requirements?
• How much am I eligible to spend?
• Which payment methods are accepted by Pay Later?

View all 11

Registering using MyInfo 4

• What is MyInfo?
• How to register using MyInfo?
• Who can use MyInfo?
• What type of information will LatitudePay be accessing from MyInfo?

Account Management 3

• Can I change my scheduled due dates on my instalments?
• Can I change the card on file?
• How do I close my LatitudePay account?

Returns and Cancellations 3

• How do I cancel an order?
• How do I return a purchase?
• I returned my purchase, what happens next?

Disputes and Refunds 3

• How will I receive my refunds?
• How long will it take until I receive my refunds?
• How do I report a problem with my purchase using LatitudePay?

Payments 3

• When is my payment due?
• Will I receive payment reminders?
• I received an error trying to make a payment. What should I do?

Security 2

• What is LatitudePay's privacy policy?
• Does LatitudePay protect my personal information?