Helpdesk

Pay Later allows you to split up your purchase into 3 interest free instalment payments with our participating merchants.  You have the option to pay for yo...

When using Pay Later in 3 instalments, the first payment is charged when the merchant confirms your order, the next 2 payments are automatically charged eve...

When using Pay Later in 3 instalments, you must: be a Singaporean Citizen, Permanent Resident, EP or S Pass holders; be at least 18 years old; have...

To ensure responsible spending practices, each Pay Later purchase is evaluated by our system for approval.  This takes into account many different factors, ...

All valid credit and debit cards issued in Singapore that are not scheduled to expire in the near future are accepted.  We do not accept prepaid cards.

There are no interest charges with Pay Later in 3 instalments, and no fees when you follow your automatic payment schedule.  However the issuer of your card...

We take each Pay Later approval decision seriously and strive to ensure our customers maintain responsible spending behaviour.  A number of factors go into ...

Pay Later in 3 interest-free instalments is an alternative to traditional credit and does not constitute a lending facility.  This means no interest, meanin...

If your automatic payment fails, you can pay the remaining balance directly in the OctiFi app or via our Consumer Portal.

If you get into trouble, please reach out to our customer service team and they’ll be happy to look into the options we have available.  You can contact cus...