Disputes and Refunds

How will I receive my refunds?
All refunds will be issued according to the merchant's return policy.  If the store issues refunds to the original form of payment, you can expect your ...
Tue, 5 Apr, 2022 at 1:30 PM
How long will it take until I receive my refunds?
Once the merchant has accepted your return or cancellation, your refund will be processed.  Refund processing times can vary, but you can expect a refund to...
Fri, 7 Feb, 2020 at 12:09 AM
How do I report a problem with my purchase using LatitudePay?
Please reach out to us via our live chat at octifi.com or submit a ticket here.
Tue, 5 Apr, 2022 at 1:31 PM